AI PerformanceLive Monitoring Active

AI Performance & Optimization

Voxistry provides the tools to rigorously test, evaluate, and refine your AI workers, ensuring they meet performance targets and continuously improve in live operations.

Persona A/B testingFirst-Call Resolution (FCR)Customer Effort Scoring (CES)Continuous optimization loops
Quality Hub Dashboard
92%

Resolution Rate

↑ 4.2% from last week

Exceeding Goal

Variant B

QA

Flagged Interaction

Negative sentiment detected

Needs Review

Optimization Cycle

Data-driven AI Workforce

Ensure your AI workforce is always performing at its peak. Avoid guesswork and drive measurable improvements.

01

Define Performance Metrics

Establish clear, measurable goals and success criteria for your AI agents and workflows.

02

Run A/B Tests

Deploy multiple agent variants and compare their performance in a controlled environment.

03

Evaluate & Analyze

Utilize structured evaluations and analytics to identify strengths, weaknesses, and areas for improvement.

04

Optimize & Iterate

Apply insights to refine prompts, tools, and workflows for continuous performance gains.

Data-driven AI

Move beyond guesswork with empirical AI optimization

Ensure your AI workforce is always performing at its peak. Voxistry's performance tools provide the data and insights needed to make informed decisions and drive measurable improvements.

Structured agent reviews

Define custom review criteria and run automated or human-in-the-loop assessments of interactions.

  • Custom review rubrics
  • Automated scoring and flagging
  • Human review workflows

A/B Comparative testing

Experiment with different agent designs and configurations to find the optimal setup.

  • Multi-variant testing
  • Controlled traffic allocation
  • Real-time performance comparison

Performance analytics

Gain deep insights into agent behavior, conversation outcomes, and operational efficiency.

  • Conversation records and logs
  • Outcome-based reporting
  • Business impact analysis

Optimization Engine

Start measuring what matters.

Ensure your operational AI targets are hit effectively. We set up initial reviews, rubrics, and A/B configurations.