Secure Infrastructure Blueprint

Security First

AI workers handle sensitive customer data and connect to core business systems. The infrastructure must be designed to prevent data leakage and unauthorized access.

Core Security Pillars

• Encrypted Transport: All voice streams (WebSocket/AudioSocket) and API calls must be encrypted using TLS 1.3.
• Credential Vaulting: Never hard-code API keys. Use Voxistry's integrated vault to manage credentials for CRM, webhook, and custom tools.
• Access Control: Role-based access (RBAC) ensures that only authorized personnel can modify agent prompts or system sync jobs.

Network Architecture

For enterprise rollouts, we recommend establishing dedicated VPN or private interconnects between your voice infrastructure (ViciDial/PBX) and the Voxistry processing engine to minimize latency and maximize security.